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Paul Buchanan, MD

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Mercy Health — Northparke Internal and FamilyMedicine

Springfield, OH
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Paul Buchanan, MD
Northparke Internal Medicine
(8 Reviews)
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211 Northparke Dr Springfield, OH 45503
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Would you recommend this internist to others?
No
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.219.164
January 21, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.239.219
September 21, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by drob46
October 17, 2011
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
August 22, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
June 23, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 18, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They put in the extra effort to make me feel valued and important. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Clifton
April 04, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 15, 2011
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Map and Directions
211 Northparke Dr, Springfield, OH 45503