Directory > Providers > Doctor > Internist > OH > Stow > Paul Gibbons, MD > Reviews

Paul Gibbons, MD

Nearby

Internists

UH Internal Medicine Specialists

Cuyahoga Falls, OH

UH Internal Medicine Specialists

Cuyahoga Falls, OH

UH Internal Medicine Specialists

Cuyahoga Falls, OH

UH Internal Medicine Specialists

Cuyahoga Falls, OH
Get Featured on Wellness.com > Learn More
Paul Gibbons, MD
(7 Reviews)
> Get Phone Number & Directions
4465 Darrow Rd Stow, OH 44224
Add a Review

Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The office staff is the absolute worst I've seen and I'm nearly 60 years old. For instance, when I call in for prescriptions the staff routinely screws up the request and often times they don't call back when the prescription is ready. This has gone on for years. When I asked the receptionist how we might resolve the problem, she suggested I speak with the office manager. When the office manager came out to speak with me she was completely obnoxious from the start. I put my hand out to shake her hand prior to the conversation she declined to shake it. Then she proceeded to tell me how wonderful she thinks their patient service is. When I tried to tell her about the problems, she refused to listen or take responsibility, then she abruptly walked away. The truth is, I was anticipating a patient advocate that was interested in understanding the issues and resolving them, but that was clearly naive on my part. She came into the conversation defensively and unprofessionally and ended it the same way. I've discussed the problems with Dr. Gibbons in the past and he has been completely dismissive. Both the Dr. and his office manager are concerned with one thing - simplifying their time in the office and retiring. And frankly, they both need to.
by Jim M xxx.xxx.9.183
May 30, 2018
I was confident that they were using the latest treatment methods. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by John Guilmette II
February 09, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
February 06, 2012
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 18, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this internist to others?
I Already Have
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's staff friendly?
Yes
by Anonymous
January 11, 2012
Would you recommend this internist to others?
Yes
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
No, it was rather cramped
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
September 23, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 02, 2011
Add a Review
Map and Directions
4465 Darrow Rd, Stow, OH 44224