Diane Eden, MD

Diane Eden, MD
Access Behavioral Care Inc 34900 Chardon Rd Ste 107 Willoughby, OH 44094
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Consumer Feedback

(2 Reviews)
Expertise
2.5 star average for Expertise
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Did this psychiatrist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Did this psychiatrist have reasonable prices?
They were decent, but not very affordable
Was this psychiatrist's staff friendly?
They were decent
by East Side Suburb Resident xxx.xxx.104.211
February 14, 2014
I appreciated that they explained my treatment's risks and benefits. I felt a lot more informed. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They always make sure that they are available, and I've never had a problem reaching them in an emergency. I know that I can always count on them.
by robinsong xxx.xxx.85.81
January 08, 2014
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