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Bert Brown, MD

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Bert Brown, MD
Cleveland Ear Nose & Throat
(19 Reviews)
> Get Phone Number & Directions
6770 Mayfield Rd Ste 210 Cleveland, OH 44124
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. They have really great customer service here. They always put their customers first, regardless of the situation. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They gave me sufficient information to make a decision about my treatment plan. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Brett Cohen
November 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
September 28, 2011
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
September 21, 2011
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 01, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by ematteo
July 31, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 28, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No
by Anonymous
June 01, 2011
The office was easy enough to find. I love how attentive they are here. Their full attention is always on me and it makes me feel special. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Just as a side note, this business is really conveniently located and is close to everything.
by Janice
April 19, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 02, 2011
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Map and Directions
6770 Mayfield Rd Ste 210, Cleveland, OH 44124