Bert Brown, MD

Bert Brown, MD
Cleveland Ear Nose & Throat 6770 Mayfield Rd Ste 210 Cleveland, OH 44124
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Very Very Nice Office Staff and Dr. Brown, Well I Am Glad i Was Referred to Him. They Dont Get Any More Pleasant and Friendly As Dr. Brown.
You Feel Very Comfortable With Him. I Highly Recommend This Doctor.
by Bob Bando xxx.xxx.13.82
April 19, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you recommend this ENT otolaryngologist to others?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Kim Kavaliunas xxx.xxx.182.140
February 12, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Yes
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.127.93
February 12, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.87.175
October 23, 2012
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.246.49
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.90.87
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.132.252
June 12, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 27, 2011
Did this provider rush your appointment?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 20, 2011
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 21, 2011
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