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Michael Furgeson, MD

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Michael Furgeson, MD
Country Club Clinic
(59 Reviews)
> Get Phone Number & Directions
508 W Vandament Ave Ste 100 Yukon, OK 73099
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this family doctor to others?
Yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Yes
Was this family doctor's staff friendly?
Friendly Enough
Was this family doctor friendly?
Yes
by Anonymous xxx.xxx.147.17
March 20, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Barb xxx.xxx.192.229
February 05, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Annie xxx.xxx.192.229
December 26, 2013
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. The staff here could have been a lot more friendly, considering this is a family doctor. I did not feel very welcome. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by concerned parent xxx.xxx.192.162
December 11, 2013
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.151.203
November 09, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider have reasonable prices?
Absolutely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Aaron xxx.xxx.192.229
September 17, 2013
I just asked for my medical records and was spoken to as if I was a 3 year old. The nurse who is in charge of records couldn't even tell me if there was a fee or what my records even consisted of. So I was transfered to to another have my "extremely complex situation" resolved. Just to be greated with more incompetence. She even argued with me about lacking the specific knowledge required for her to perform her job. This is a doctors office & everything shouls be taken care of. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I have been disappointed by the staff everytime I have called with my questions and concerns. They definitely could have been more polite. When comparing them to others in their field, I would say they are by far the worst I have ever seen. Even CVS told me they are a very unreliable place. Unless youve got a cold or soar throat. Pretty much I've recieved more help and useful information on my own. So why am I paying these people to neglect me and treat me with utter disrespect, even hang up on me twice.
by Jay xxx.xxx.46.249
February 22, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Kay xxx.xxx.207.210
February 04, 2013
The staff is completely Incompetent and the doctor is extremely unhelpful. They hang up on you and refuse to handle situations in which they have screwed up. They never get anything done on time, especially filling my prescriptions when I need them. They keep asking me to come back in and charging me for visits, when I just need a prescription refill. The younger nurses (24-26 years old) who work there, absolutely refuse to help or find a solution to any problems that occur. A simple fax or phone call is never handled in the correct manner. My local CVS even told me to change doctors because they are tired of fixing Dr. Ferguson's mistakes with his patients. I only got my prescription refilled, because the pharmacy called him to get it for me!! What a huge waste of money and time. I feel very neglected by someone who I thought was my DOCTOR! They need to clean up the staff, and get it together! I am definitely not the only one who feels this way....research this doctor before you go see him! (or dont see him at all!)
by Average Joe xxx.xxx.71.117
January 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.18.51
November 26, 2012
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Map and Directions
508 W Vandament Ave Ste 100, Yukon, OK 73099