I was given a polite greeting when I walked in. It was nice to be acknowledged. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.