Rolanda Everett, MD

Rolanda Everett, MD
Valley Children's Clinic 2000 N 19th St, Vly Childrens Clnc Llp Springfield, OR 97477
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Staff
5 star average for Staff
Recommended
4 star average for Recommended
My children have been patients of Dr. Everett for literally years (15 and 11 years to be exact) we have always been treated with the up most respect and courtesy. If there is something anyone of my children need, she will do what it takes to make it happen. None of the staff at this office make me feel inadequate as a parent. When I call the office for what ever reason, either my phone call is returned within the same day or I am able to have my children seen that same day or the following day. I can honestly say that Dr. Everett and the staff care. However, I can not say this for other OMG locations as I have had bad experiences.

Dr. Everett and ALL the staff at this location is AMAZING!!
by Stefanie xxx.xxx.7.213
October 14, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.183.3
October 03, 2012
by Anonymous xxx.xxx.150.165
September 20, 2012
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the pediatrician ever make you feel like an inadequate parent?
Sometimes, I felt a little ridiculed
by Anonymous
December 13, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem irritated to be working with you?
No, they were polite
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
September 28, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The waiting room at this pediatrician's office had two separate areas, one for "sick" kids and one for "well" kids. This really gave me a peace of mind that my child wouldn't get sick.
by Yvonne
September 06, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 04, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
April 05, 2011
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