Richard Kass, DO

Richard Kass, DO
Newtown Cardiology Assoc 1205 Langhorne Newtown Rd Langhorne, PA 19047
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
No, it was fine
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.77.30
March 18, 2013
Did this cardiologist answer all of your questions?
Yes
by Anonymous xxx.xxx.124.1
March 11, 2013
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
No, but I can always find a seat
Did this cardiologist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.149.64
December 17, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
October 18, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 05, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
May 11, 2011
Did this cardiologist use current and safe equipment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 28, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by Ed McFillin
March 14, 2011
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