Pauline Kostelac, DO

Pauline Kostelac, DO
Washington Heights Medical 50 N 12th St, Ground Level Lemoyne, PA 17043
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 21, 2011
Was this family doctor's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
November 16, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
October 11, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 12, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They always take the time to listen to me. I know they really care about me and what I have to say. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by MAR
September 12, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
No, they were polite
Was the waiting area spacious?
Yes
by Anonymous
June 08, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
April 11, 2011
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