Pauline Kostelac, DO

Pauline Kostelac, DO
Washington Heights Medical 50 N 12th St, Ground Level Lemoyne, PA 17043
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
I have been seeing Dr. Kostelac for many years and she is a very caring and compassionate doctor. I have always been very satisfied with the treatment I received. The staff are extremely friendly and very helpful. You are not sitting in the waiting room for extended periods of time and usually they see you right away. I have referred family & friends to her and they are also pleased with the care they receive.
by Kathy xxx.xxx.161.222
June 05, 2014
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you recommend this family doctor to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.118.253
October 15, 2013
I have seen Dr. Kostelac for as long as I can remember and have always been more than satisfied with my treatment. She genuinely cares for her patients.
by Anonymous xxx.xxx.33.69
June 03, 2013
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.198.59
April 21, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this family doctor use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.64.247
April 15, 2013
Were you able to relax during your appointment?
Yes
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.91.30
February 21, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.19.48
November 08, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Would you refer this provider to a family or friend?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Kevin xxx.xxx.33.69
October 31, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.135.105
October 22, 2012
They always made sure that I wasn't in any pain. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. Their office equipment was in good shape and looked very current. I felt like everything was very safe. Everyone in my community knows that they are the absolute best in the field. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by John and Laird Bruno
January 20, 2012
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