Jay Townsend, MD

Jay Townsend, MD
Graham Medical Clinic 100 S High St Newville, PA 17241
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.254.67
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by craftyrider xxx.xxx.235.244
May 04, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 26, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
January 25, 2012
Did you experience unnecessary pain during your visit?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 04, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 30, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 14, 2011
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 01, 2011
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