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Rita Ritsema, MD

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Rita Ritsema, MD
Suburban Gastroenterology
(17 Reviews)
> Get Phone Number & Directions
1010 W Chester Pike Ste 202 Havertown, PA 19083
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.114.177
April 11, 2014
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.221.38
September 23, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.96.111
August 28, 2013
Did this provider listen to your input and concerns?
Yes
Does this provider have helpful information available online?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.127.150
April 22, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.221.38
February 24, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.115.131
December 20, 2012
My 86 year old mother went to this doctor because she was bleeding. She takes coumadin, so bleeding can be fatal. The doctor scheduled her for a colonoscopy one month from the date of the office visit. My mother ended up in the ER the next day because the bleeding got worse. The ER doctor tried all day to contact Dr. Ritsema with no success. They paged her, but she did not respond to the page. The next day, my sister contacted her office to schedule the colonoscopy asap, but the receptionist said that it was the doctor's day off and she was not permitted to call her on her day off. My sister asked to speak to another doctor. The woman said that this was not possible. She said that SHE would talk to a doctor and call my sister back. It is 4 days later; we are still waiting for a return call. I would not take my dog to this doctor!
by tdfrdrck xxx.xxx.48.247
December 10, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.180.76
October 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.48.194
May 30, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Had three colonscopies by her.
I would not go to anyone else.
by jc xxx.xxx.12.59
April 20, 2012
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Map and Directions
1010 W Chester Pike Ste 202, Havertown, PA 19083