Flora Torres, MD

Flora Torres, MD
Torres Womens & Family Mdcl 220 W Main St Everett, PA 15537
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this general practitioner's staff friendly?
Yes, they went above and beyond
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
Was this general practitioner friendly?
Extremely Friendly
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.1.42
March 21, 2014
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider have reasonable prices?
Yes
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
February 15, 2012
Did this provider rush your appointment?
Not too much, but somewhat
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 05, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
August 30, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I have waited hours for my appointment, but always knew I would get Dr. Torres' utmost attention when my turn came. Only complaint is the waiting...other than that, one of the most caring, informed doctors I've ever seen!
by Vicky
June 03, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
May 16, 2011
They were extremely late to all my appointments. I always had to wait over an hour for them to show up. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. I got an appointment quickly. I've never had to wait too long. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by DEE
April 18, 2011
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