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Brian Friedrich, DO

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Brian Friedrich, DO
Drexel Hill Medical Assoc
(8 Reviews)
> Get Phone Number & Directions
5030 State Rd Ste 2-400 Drexel Hill, PA 19026
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
I feel as if my issues never got the attention they needed. The dr obviously feels that modern medicine is always the last resort. I recently started going to my wife's dr and in the short time I've been with him he's got my issues all under control. One of the main reasons for that is my new dr did a very thorough physical witch included a a EKG on our first meeting. I no longer have to suffer with painful back spasms and high blood pressure thanks to my new dr's methods. Sorry but Ice and anti inflammatory's is not the way to fix chronic back pain and severe spasms. even the staff at the ER told me to find a new dr. I'm just glad I finally listened to everyone who watched me suffer under freidricks care.
by Happy I left xxx.xxx.54.73
July 10, 2015
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were you able to relax during your appointment?
Not really, I was a little uneasy
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous xxx.xxx.122.123
March 13, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by kehleboe xxx.xxx.120.205
February 22, 2013
Does this provider use current and safe equipment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.96.144
November 20, 2012
I often ask many questions (I have to bring a list), but they made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate, where State Road and Township Line (route 1) converge. I didn't have any trouble finding it at all. Also, there is ample parking, and a grocery store within walking distance in the next parking lot where I can pick up some items before heading home for the evening.
by sisbecki xxx.xxx.6.77
August 15, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 23, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was given a polite greeting when I walked in. It was nice to be acknowledged. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Jeff C
June 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 26, 2011
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Map and Directions
5030 State Rd Ste 2-400, Drexel Hill, PA 19026