Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located