I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Their equipment was very advanced and sophisticated. I was very impressed.