George Valenta, MD

George Valenta, MD
Geisinger Medical Group 1000 E Mountain Dr Wilkes Barre, PA 18711
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.179.241
July 05, 2013
Did this provider show attention to detail?
Kind of, but not very much
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.91.245
May 23, 2013
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
December 02, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider use excessive foul language?
No
Were you able to relax during your appointment?
No, I was on edge
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
November 10, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 17, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
May 25, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 13, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
April 05, 2011
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