Faith Cohen, MD

Faith Cohen, MD
2200 Benjamin Franklin Pkwy Apt E110 Philadelphia, PA 19130
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
the best of the best.... Professional, focused, responsive, responsible... I have sent family members here....
by annie xxx.xxx.193.213
July 23, 2020
Dr. Cohen wanted a $35 co-pay for a "specialty" because of a pediatric psyc certification despite providing general mental health treatment. She agreed to the $15 copay for mental health that is recognized by my insurance, blue cross blue shield only after I pointed out the fact her pediatric certification didn't meet the requirements for a specialty. She is very disorganized when it comes to billing. I am dealing with a bill from eight months ago. The bill was incorrectly submitted and she has not resubmitted the bill to my insurance and is sending me the balance instead. Also, since leaving her practice in August she is refusing to supply my medical records which is against HIPPA law. If I had to do it over again I would steer clear of Dr. Cohen.
Time always drags when I'm in the waiting room unless they have a good magazine selection, and they definitely do here. Time flew by while I was reading them. I appreciated that they took the time to really listen to my input and concerns. It made me feel respected and important. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. I would never recommend them to anyone. They made my situation even worse. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by anonymous xxx.xxx.238.15
March 25, 2013
Was this provider late to your appointments?
No, they were on time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this psychiatrist have reasonable prices?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this psychiatrist investigate your medical background before recommending a treatment option?
Somewhat, but I didn't feel like they had a thorough understanding
by Anonymous xxx.xxx.29.13
February 02, 2013
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider treat every client equally?
No, they definitely favor certain clients
Was this psychiatrist late to your appointments?
Sometimes, it was a little frustrating
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.136.230
November 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.38.154
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jess xxx.xxx.113.135
April 23, 2012
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