They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. They ignored all my concerns and told me i had my son spoiled thank God i took him to another doctor. Due to there neglect my son has 50% hearing loss