Marvin Kromash, MD

Marvin Kromash, MD
Today's Kids Pediatrics 1590 Medical Dr Pottstown, PA 19464
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's office easy to locate?
Fairly Easy
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous
February 22, 2012
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 22, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this provider's office clean?
It could have used some cleaning
Did this provider listen to your input and concerns?
Yes
by Anonymous
February 21, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 21, 2012
They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. I can see now why they specialized as a pediatrician, they were so kid friendly and made my child feel instantly comfortable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Angela
February 18, 2012
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Does this provider promptly return your phone calls?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 02, 2012
All the equipment they use during check ups is safe and advanced, yet really kid friendly at the same time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew. Everyone in my community knows that they are the absolute best in the field.
by Tracey
January 25, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
January 05, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
December 19, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous
December 12, 2011
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