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Mark Trachtman, MD

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Mark Trachtman, MD
Lehigh Valley Eye Ctr
(7 Reviews)
> Get Phone Number & Directions
400 N 17th St Ste 101 Allentown, PA 18104
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
Yes.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.76.121
January 10, 2013
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
February 10, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 12, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 01, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous
April 20, 2011
Would you recommend this provider to others?
I Already Have
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
No, it was fine
by Anonymous
March 22, 2011
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Map and Directions
400 N 17th St Ste 101, Allentown, PA 18104