Marvin Greenbaum, MD

Marvin Greenbaum, MD
Bala Eyecare 501 Belmont Ave Bala Cynwyd, PA 19004
Add a Review

Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
This review is for the medical office only, not the optical shop which I will review separately. While the front desk staff is sometimes very busy, they are very nice and always helpful. Doctors Greenbaum and DiGiovanni are both thorough and answer all of my questions. The waiting room is very pleasant, clean and comfortable, relaxing, and beautifully decorated with original art work. Support staff on the medical side are friendly, helpful, and professional. I highly recommend these doctors and the practice generally, with the exception of the optical shop.
by Anonymous xxx.xxx.64.253
April 06, 2014
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.51.228
August 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.59.39
September 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.16.166
August 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.82.183
May 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.38.202
April 13, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 30, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 27, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
May 03, 2011
Add a Review