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Bruce Greenspan, MD

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Bruce Greenspan, MD
(8 Reviews)
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940 N New St Bethlehem, PA 18018
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Very nice doctor, very patient. Office staff was helpful & hearing test completed every year. Takes many insurance including medicaid.
by laura xxx.xxx.163.140
November 10, 2021
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this ENT otolaryngologist's staff friendly?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.235.63
November 04, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by asl xxx.xxx.239.2
December 16, 2012
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I did experience some pain that I felt could have been avoided, but it wasn't too bad. They had a few different appointment times available but none were perfect for my schedule. Poor bedside manner and rude office staff. Doc misdiagnosed me and would not anwer any of my questions. Don't waste your time with this doc!
by disappointed xxx.xxx.239.2
December 12, 2012
Was the waiting area spacious?
No, but I can always find a seat
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you experience unnecessary pain during your visit?
No
by aj xxx.xxx.239.2
December 11, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Disappointed Patient xxx.xxx.204.195
July 25, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have reasonable prices?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 05, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients. They had a few different appointment times available but none were perfect for my schedule. They paid close attention to me and all of my questions were answered. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by sloshinsky4
August 29, 2011
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Map and Directions
940 N New St, Bethlehem, PA 18018