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Winifred Kao, MD

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Winifred Kao, MD
Berks Ent Surgical Assoc Inc
(4 Reviews)
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1 Granite Point Dr Ste 300 Reading, PA 19610
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this ENT Otolaryngologist friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 15, 2012
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 20, 2011
They made the extra effort to make sure every question and concern I had was addressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The doctor and staff made every effort to make me feel welcome. They are so friendly and nice-great people. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Frank
September 14, 2011
Would you recommend this ENT otolaryngologist to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous
June 20, 2011
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Map and Directions
1 Granite Point Dr Ste 300, Reading, PA 19610