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Lisa Noyes Duguay, MD

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Lisa Noyes Duguay, MD
Primary Care-Women & Adlscnts
(4 Reviews)
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25 Wells St Westerly, RI 02891
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
2 star average for Staff
Recommended
4 star average for Recommended
My appointments got messed up several times. First time I was running 10 mins late and the receptionist said I had to reschedule and they couldn't take me in. The 2nd time a group of us showed up for an appointment and they were closed! The final time I showed up and the receptionist said I should have been there over an hour ago and they would have to reschedule me. No phone call to confirm my appointment though, didn't charge a no show fee, She knew who I was when I showed up?? Told her I would seek another Primary Care Physician because this is the third time they have messed up my appointments and she just shrugged her shoulders and looked down at her calendar. I like the Doctor, but her front desk staff needs to pay more more attention to the scheduling. Each time I had to leave work early and take personal time for this. The last appointment was set due to a chronic pain situation. I had to go directly to a specialist and seek another physician . I was very inconvenienced
by Barbara xxx.xxx.56.228
October 12, 2017
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
September 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this provider to others?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 18, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
March 03, 2011
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Map and Directions
25 Wells St, Westerly, RI 02891