I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.