James O'Connell, MD

James O'Connell, MD
Memorial North Park Family and Internal Medicine 2051 Hamill Rd Ste 301 Hixson, TN 37343
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Friendly Enough
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.132.163
November 12, 2014
Although I liked the doctor, the waiting room time was well over an hour both times that I went there. The second time, I did not even get in to have vitals taken or see the doctor. I have had enough of waiting. I view my time as precious and when I make an appointment, I expect that time to be honored. I will be looking for another doctor.
by Tony McMutuary xxx.xxx.8.38
June 24, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.29
February 02, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.70.122
August 28, 2013
Does this provider remember you by name?
Sometimes, but not always
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.24.26
June 01, 2013
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.146.100
March 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.116.80
October 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.135.197
September 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.55.91
April 12, 2012
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 01, 2012
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