The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.