Rachel Monderer, MD

Rachel Monderer, MD
First Choice Healthcare 1 Professional Park Dr Bldg 1 # 21 Johnson City, TN 37604
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.145.13
August 17, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider rush your appointment?
No
by Anonymous
December 06, 2011
Does this provider give unbiased advice?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 07, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 11, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I had to wait a few weeks to get an appointment but I eventually got in. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Craig
March 04, 2011
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