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Carol Mitchell, MD

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Carol Mitchell, MD
Penn Marc Internal Medicine
(12 Reviews)
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6401 Poplar Ave Ste 400 Memphis, TN 38119
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you think that this provider was thorough with you during your appointment?
Very
by Anonymous xxx.xxx.0.36
July 22, 2014
Was this provider helpful about using your insurance coverage?
Absolutely yes
Do you think that the provider's staff are well trained?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this internist to others?
I Already Have
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.2.55
March 11, 2014
Dr. Mitchell spends 75% of the time listening and 25% of the time talking. She is open and honest. I have gone to her for years now and she has kept me healthy. I find her very reasonable in the decisions she makes and she always gives her own point/counterpoint. I feel informed and empowered in working with her on my care. She is a good medical partner to have on your team.
by Margaret xxx.xxx.239.141
October 15, 2013
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have helpful information available online?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.16.200
June 12, 2013
The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They have really great customer service here. They always put their customers first, regardless of the situation.
by Carol Twyman
March 02, 2012
They were extremely late to all my appointments. I always had to wait over an hour for them to show up. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. They ignored my questions and my appointment seemed rushed. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me.
by disappointed
December 19, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Polite Enough
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 09, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 06, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 26, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always make sure to return my phone call as soon as possible. They've never left me waiting. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Frances
July 14, 2011
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Map and Directions
6401 Poplar Ave Ste 400, Memphis, TN 38119