Paul Knowles, MD

Paul Knowles, MD
T C Thompson Childrens Hosp 910 Blackford St Chattanooga, TN 37403
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Love them:-) they are wonderful with my son and they always go above and beyond :-) :-) :-)
by Rachel Reed xxx.xxx.164.41
November 04, 2015
Was referred to this office thru local doctor. However, first appointment as a new patient was 5 months away.Then I had to reschedule first appointment because I live 3 hours away in N Ga Mountains, and my area received 8 inches of snow, so appointment was then rescheduled to 4 more months away. 2 months later I receive message that appointment must be rescheduled 2 more months past the 2nd appointment date because the doctor would be out of the office. So the initial appointment that I made in September of 2013 gets moved to August of 2014. Oh, and I was on a appointment cancellation list, but never received a call. So how does this help me? The staff was not courteous at all. They were unwilling to work with me and were not sympathetic to my issues. I understand that sometimes as a clerk you can only do so much. However, you CAN be nice about it. Would NEVER use this office, even if I had to fly to California from NC for a trip to the doctor!!! Will definitely seek physician in other area if issues arise in future.
by anonymous xxx.xxx.131.81
March 18, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.165.233
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.205.189
August 14, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 24, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
April 10, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 02, 2011
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