Gerald Jones, M.D.

Gerald Jones, M.D.
2051a Hamill Road Suite 400 Hixson, TN 37343
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.202.141
September 17, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.152.215
August 09, 2013
by Anonymous xxx.xxx.4.20
July 18, 2013
Did this OBGYN thoroughly review your medical history before examining you?
No, not thoroughly
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider rush your appointment?
Not too much, but somewhat
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.152.215
April 28, 2013
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Absolutely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Lou Ann H. xxx.xxx.225.104
February 18, 2013
Dr. Jones, MD is a very warm, kind and professionally knowleagble physician. I admire his bedside manner and interactions with all patients. He is a good listener and made sure every single question I had was answered. Their staff is the most friendly and welcoming. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by AUDRA VALENTAVICIENE xxx.xxx.20.230
September 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.180.150
August 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.56.25
July 31, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous
October 03, 2011
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