Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you by name?
Sometimes, but not always