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Jack Morgan, MD

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Jack Morgan, MD
Medical Psychiatric Assoc
(19 Reviews)
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5100 Poplar Avenue Memphis, TN 38119
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.116.252
December 11, 2012
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this psychiatrist's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.55.61
October 01, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.253.98
July 27, 2012
Excellent doctor.
by Anonymous
January 05, 2012
Was this psychiatrist's staff friendly?
Yes, they went above and beyond
by Anonymous
December 28, 2011
They are completely committed to helping me as long as it takes to find the best solution, which is why the wait to see him is so long on occasion. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made the extra effort to make sure every question and concern I had was addressed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on/ I enjoyed the cable tv. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
November 17, 2011
I've seen Dr Morgan for years and he is a professional. My only complaint is that I have to wait so long for my appointment. I'm not sure why they even bother with giving you a time to come in......it will be at least an hour wait. I try to get each appointment at 9:00 am to be first "in line". Then, Dr Morgan never shows up until 9:30 or 9:45.
by Anonymous
October 31, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was it easy to make an appointment with this psychiatrist?
No, it took awhile
by Anonymous
October 21, 2011
I have been a patient of Dr. Morgan's for 5 years. He was very helpful with my problem and I have no complaints concerning my treatment plan.
However, during this period of time, there was not one single appointment held on time. The shortest wait time was 30 minutes and this was the very first appointment of the day!
On one occasion, I asked Dr. Morgan if he knew what time my appointment had been scheduled for and he had no idea. It was 45 minutes earlier.
He explained that the delay was due to a crisis with a prior client.
I fully appreciate that appointments will often run longer than scheduled. Professional practices allow for this in their scheduling. They also have the courtesy to inform waiting patients of delays so they have the option to reschedule if need be.
My most recent appointment was the last straw. After waiting for more than an hour AND watching a pharmaceutical rep go in ahead of me, I got my co-pay back and left.
I am changing to a doctor that has more respect for my time and for me.












by Anonymous
October 18, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Yes
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 02, 2011
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Map and Directions
5100 Poplar Avenue, Memphis, TN 38119