The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I was confident that they were using the latest treatment methods. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It is obvious that their office is cleaned regularly. It was fantastic. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.