William Shappley Jr, MD

William Shappley Jr, MD
Shappley Clinic 7705 Poplar Ave Ste 310B Germantown, TN 38138
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this urologist answer all of your questions?
Yes
Was this urologist's staff friendly?
Yes
Did this urologist use excessive foul language?
No
Did you spend a lot of time in the waiting room at this urologist's office?
No, my appointment started at the scheduled time
Did this urologist rush your appointment?
No
by Anonymous xxx.xxx.157.209
February 17, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this urologist listen to your input and concerns?
Yes
Was this urologist's office clean?
Yes! I was amazed at how clean it was!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by LELA MORROW xxx.xxx.219.89
October 26, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this urologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.21.4
May 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this urologist's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Denny xxx.xxx.129.60
October 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.77.242
July 29, 2012
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience unnecessary pain during your visit?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 22, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
December 02, 2011
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
October 24, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 24, 2011
Would you recommend this urologist to others?
Yes
by Anonymous
March 05, 2011
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