I didn't have to wait long for my appointment at all. It was great that I didn't have to reschedule the rest of the day for my appointment. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Almost as soon as I entered the appointment room, they came in to see me right away. I liked that I wasn't left waiting in there long. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.