Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was the waiting area spacious?
No, it was rather cramped
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else