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Ricardo Garza, MD

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Ricardo Garza, MD
Alamo Heart Assoc
(12 Reviews)
> Get Phone Number & Directions
7726 Louis Pasteur Drive San Antonio, TX 78229
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
My husband and I both see Dr Garza .. he is great.. If I had a heart attack I would defintley want him looking after me... He doesn't rush you in and out of the office.. takes his time with each patient
by Judy xxx.xxx.172.28
October 12, 2016
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Minister Freda xxx.xxx.174.175
April 10, 2014
Was this cardiologist's staff friendly?
No, they were rude
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was the waiting area spacious?
Yes
by really bad care xxx.xxx.54.221
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.186.169
July 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.136.164
May 04, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. The doctor is OK, the staff and the way they run the ofice is horrible. I had to wait more than 2 hours for a SCHEDULED appointment--when I spoke with the office staff, they said (to a person) "oh that is just him. Nothing you can do about it. Just get used to it." Customer service is TERRIBLE. I was having cardiac events, and called him from my home during office hours--spoke with someone who said he would talk with the doctor, and call me before the end of business. never called back. 3 days later, the nurse practitioner called me but wanted to know what I wanted--did not have any info from my previous call, was impatient, couldn't seem to understand, and said for me to keep my next appointment (which was 1 month away). Their staff do not wear name tags nor introduce their role (they say, hi, I am sally, but not if they are an RN or med tech--I had to ask). A female staffer took 3 sticks to get my IV started for my nuclear medicine medicine--told me my veins clot (when in fact, she blew them--so I have great big bruises now) and told me how "sclerotic" my veins are (Really???). And this is the person who injected me with the radioactive medicie for my test. Still don't know her qualifications. Again-I think the doctor is OK, but the way they run the office, and the uncaring attitude of the staff is unacceptable.
by I know good care--and this is not it xxx.xxx.136.164
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Mr. Mo xxx.xxx.112.136
March 08, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 27, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.

I like the office environment.
The personal attention to all my concerns.
by Mr. B.
July 26, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 21, 2011
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Map and Directions
7726 Louis Pasteur Drive, San Antonio, TX 78229