Craig Urban, MD

Craig Urban, MD
Abilene Dermatology & Skin Surgery Center, PC 3190 Antilley Rd Abilene, TX 79606
Add a Review

Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 09, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
December 26, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider rush your appointment?
No
by Anonymous
December 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 12, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I felt a little pressured to buy products, but it wasn't overbearing. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Robyn
October 26, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Would you recommend this provider to others?
I Already Have
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
June 28, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 12, 2011
Add a Review