Evangelina Castaneda, MD

Evangelina Castaneda, MD
3800 W 15th St Ste 104 Plano, TX 75075
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider have reasonable prices?
Absolutely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by GIO xxx.xxx.133.195
January 15, 2013
Was this provider's office clean?
It was satisfactory
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this endocrinologist's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.131.156
January 04, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Giovanni xxx.xxx.133.195
October 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by f.p. xxx.xxx.137.216
April 17, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Was this endocrinologist friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 03, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
December 13, 2011
I was pleased with the friendliness of the doctor. It is something I look for in health care providers. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. What I loved about their waiting room was the amazing chairs. They were so comfortable I almost fell asleep in them. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by flower
September 09, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They never left me for an extended period of time and I never felt ignored.
by moog
July 19, 2011
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