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Janice Lorenzen, MD

Nearby

Endocrinologists

Nemours Children's Hospital, Florida

Orlando, FL

Nemours Children's Hospital, Florida

Orlando, FL

Nemours Children's Hospital, Florida

Orlando, FL

Nemours Children's Hospital, Florida

Orlando, FL
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Janice Lorenzen, MD
Endocrinology & Diabetes Center
(5 Reviews)
> Get Phone Number & Directions
3345 Waterman Way Tavares, FL 32778
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
I went to Dr. Lorenzen because I am 20 years old and my thyroid seemed to be enlarged. After waiting weeks for my appointment she never checked my weight, heart rate, or blood pressure. She did not examine my thyroid, or even touch my neck. She simple told me I had a "thick neck". After going to another doctor and having many other procedures I found out I have a cancerous nodule in the thyroid. Thank you Dr. Lorenzen for ignoring my problem and causing the treatment of this issue to be delayed for months!!! I could have had this taken care of months ago if she would have just done her job and sent me for some tests. Never recommending her to anyone.
by Kelly xxx.xxx.152.213
July 29, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor's staff friendly?
Not Really
Does this provider treat their staff well?
Mostly
by Sarah xxx.xxx.152.213
May 31, 2014
Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. They didn't treat their staff well at all. They were very rude and demanding and I could tell the staff was miserable. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Not only were they unwilling to seek any sort of advice from anyone else when they didn't have an answer for me, they highly discouraged me from seeking anyone else's opinion.
by patch xxx.xxx.246.161
November 08, 2013
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was left in the appointment room by myself, but they eventually returned. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by M. Babel
February 28, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer flexible appointment times?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
September 28, 2011
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Map and Directions
3345 Waterman Way, Tavares, FL 32778