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Cary Douglass, MD

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Cary Douglass, MD
West Lake Family Practice
(16 Reviews)
> Get Phone Number & Directions
5656 Bee Caves Rd Ste E200 Austin, TX 78746
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They missed my lab result for two months. I had to call back to ask for the result and then they realized they missed it. For any serious illness, you probably would be dead before they found out.

They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by John xxx.xxx.251.103
February 13, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Would you recommend this family doctor to others?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.230.115
December 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Fairly Easy
by Joe Lewis xxx.xxx.1.2
December 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by meredith kassabian xxx.xxx.128.13
August 02, 2012
Good no nonsense doctor. Well run and efficient office.
by Ktemp xxx.xxx.77.157
March 09, 2012
Does this family doctor use current and safe equipment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 10, 2012
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
by Anonymous
January 05, 2012
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this family doctor use current and safe equipment?
Yes
by Anonymous
January 03, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They are always prepared for my appointment and remember everything about me. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.

My wife suffered from celiac disease for 8 years, and Dr. Douglass diagnosed it on her first visit. True believers in his accumen/skills!
by cd
December 08, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
December 05, 2011
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Map and Directions
5656 Bee Caves Rd Ste E200, Austin, TX 78746