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Kenneth Hillner, MD

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Kenneth Hillner, MD
(9 Reviews)
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2210 East 29th Street Bryan, TX 77802
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
If I Had To
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Some were answered
Was the music playing while you waited or during your visit pleasant to you?
No
by Anonymous xxx.xxx.28.151
May 09, 2014
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.27.15
December 10, 2013
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. Dr. Hillner doesn't take time to talk to his patients - you definitely feel like he is just trying to run as many people through as possible. There's no sense that he cares about his patients at all.
by Houston xxx.xxx.220.6
September 20, 2013
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.41.78
May 23, 2013
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.74.15
May 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.215.102
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.253.76
April 13, 2012
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by micah
March 31, 2011
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too cold?
No, it was fine
by Anonymous
March 03, 2011
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Map and Directions
2210 East 29th Street, Bryan, TX 77802