Robert Koval, MD

Robert Koval, MD
8226 Douglas Ave Ste 730 Dallas, TX 75225
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I wouldn't think twice about sending my friends and family here. They are very good at what they do. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Jennifer Clasen
December 01, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
November 03, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 09, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you going to visit this provider again?
Without a doubt!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 10, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 01, 2011
Did they follow up with you after your appointment?
Yes.
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 03, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this family doctor to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 08, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 02, 2011
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