Robert Koval, MD

Robert Koval, MD
8226 Douglas Ave Ste 730 Dallas, TX 75225
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem current about the latest advancements in their field?
Definitely
by anonymous xxx.xxx.254.79
March 06, 2016
Does this provider take that extra step to make you feel special?
Absolutely
Was this family doctor friendly?
Extremely Friendly
Does this family doctor use current and safe equipment?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.168.181
February 26, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.9.41
November 08, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.134.102
March 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.198.86
February 21, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
by Linda xxx.xxx.92.88
February 14, 2013
Dr. Koval is an excellent diagnostician and wonderful doctor. He puts you to ease and takes the time necessary to understand any issue. I've referred him to everyone I know and I frequently see people in the waiting room who have brought friends or associates for their first visit to Dr. Koval. No doubt, he's the best.
by Mary Trifovesti xxx.xxx.21.110
February 12, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.135.18
October 08, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 17, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The office was very easy to locate. I didn't have any trouble finding it at all. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by tony hernandez
January 12, 2012
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