Christopher Shelton, MD

Christopher Shelton, MD
Medical & Surgical Clinic 2021 N. MacArthur, Ste 350 Irving, TX 75061
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by RB xxx.xxx.113.61
May 22, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 01, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
February 22, 2012
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I don't know of anywhere else that would've taken better care of me. I had a great experience. I was left in the appointment room by myself, but they eventually returned.
by Betty Miller
February 21, 2012
Did this provider have reasonable prices?
Absolutely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this family doctor friendly?
Extremely Friendly
by Anonymous
February 14, 2012
My only complaint is with the rude people who now answer the phones. Myself and my daughter have called and been told it is not their propblem. We love the doctors there but if this continues we will change doctors. I have a PPO so it is possible to change.
by hurt patients
January 20, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this family doctor use current and safe equipment?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 19, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 16, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by jasonlacarl
December 27, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. He has always been there when I or my family needed him.
by D Summers
December 08, 2011
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