Steven Havener, MD

Steven Havener, MD
1920 E Griffin Pkwy Mission, TX 78572
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.57.115
February 21, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Friendly Enough
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.39.45
October 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by deb xxx.xxx.53.24
August 09, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by vb
February 06, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 23, 2012
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 30, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Lin
November 28, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I wouldn't think twice about sending my friends and family here. They are very good at what they do.
by RG
November 17, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 22, 2011
They gave me sufficient information to make a decision about my treatment plan. Their office equipment was in good shape and looked very current. I felt like everything was very safe. Their prices were very fair. The level of care you get for the price is outstanding. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Dennis
June 15, 2011
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