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Norma Iglesias, MD

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Norma Iglesias, MD
(15 Reviews)
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2308 Expressway 83 Suite F Penitas, TX 78576
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by VCORTEZ
April 21, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I will definitely recommend them to people I know. The magazines in their waiting room were so boring. It made my time in the waiting room drag.
by amparo
April 15, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 01, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 25, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
March 03, 2011
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Map and Directions
2308 Expressway 83 Suite F, Penitas, TX 78576